Refund policy

RETURNS POLICY

We do not accept returns or exchanges.

Cancellations are accepted if the item has not been made. However, there will be a transaction fee for the order as those fees are not refunded by Shopify once the order is placed.

It is the customer’s responsibility to read the listing they are purchasing to ensure they understand the shipping times for their order.

If customizations such as color changes etc are requested it is the customer’s responsibility to make sure the details are specific and clear to ensure the item is made to their satisfaction.

Refunds will ONLY be issued for orders that have not been made. However, there will be a transaction fee for the order as those are not refunded by Shopify once the order is placed.

If you have any problems with your order please contact me via email

Delayed, lost or stolen packages